Terms of Service & End User License Agreement (EULA)

1. Parties and acceptance

These Terms of Service (“Terms”) constitute a legally binding agreement between Hum and Spark, a sole proprietorship registered in Bengaluru, Karnataka, India (“doot,” “we,” “us,” or “our”), and the individual or legal entity accessing or using the Service (“you” or “your”).

By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy and Refund Policy, which are incorporated by reference. If you do not agree, you must not use the Service.

If you accept these Terms on behalf of a legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Definitions

• “Service” means the doot website at dootit.com, the doot application at app.dootit.com, the doot mobile applications, and any related software, content, and services we make available.
• “Account” means a registered user account on the Service.
• “Content” means any data, text, audio, or other material that you submit to or generate through the Service, including tasks, lists, notes, and Brain Dump inputs.
• “Subscription” means a paid plan you purchase that provides access to additional features of the Service.
• “Brain Dump” means the AI-assisted task-extraction feature of the Service.

3. Eligibility

You may use the Service only if you (i) are at least thirteen (13) years of age, or such higher age as required by applicable law in your jurisdiction (for example, sixteen (16) in some EEA Member States), (ii) have the legal capacity to enter into these Terms, and (iii) are not barred from receiving the Service under applicable law. If you are under the age of majority in your jurisdiction, you may use the Service only with the involvement of a parent or legal guardian.

4. Account registration and security

4.1 You must provide accurate and current information when creating an Account.

4.2 You are responsible for maintaining the confidentiality of your authentication credentials and for all activity that occurs under your Account. You agree to notify us promptly at aditya@humandspark.com of any unauthorised use of your Account or other security breach.

4.3 You may not (i) share your Account with another person, (ii) maintain more than one Account, or (iii) impersonate another person when registering an Account.

5. License to use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial use, or for your internal business operations if you are using the Service on behalf of a legal entity. We reserve all rights not expressly granted in these Terms.

6. Acceptable use

You agree not to, and not to permit any third party to:

• Use the Service for any unlawful purpose, in furtherance of any illegal activity, or in violation of any applicable law;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service, except to the extent that such restriction is prohibited by applicable law;
• Interfere with or disrupt the integrity or performance of the Service, including by transmitting malware, denial-of-service attacks, or other harmful code;
• Access or use the Service to build a competitive product or service, or to copy any feature, function, interface, graphic, or design;
• Use the Service or any Content obtained from the Service to train, fine-tune, or otherwise develop machine-learning or artificial-intelligence models;
• Scrape, crawl, harvest, or systematically extract data from the Service;
• Use the Service to send spam, unsolicited communications, or to harass, threaten, or otherwise harm any person;
• Resell, sublicense, or lease the Service or any part of it;
• Submit any Content that infringes any third-party right, including intellectual-property rights, privacy rights, or rights of publicity;
• Submit special-category personal data within the meaning of Article 9 GDPR (including health, biometric, racial, religious, political, or sexual-orientation data); or
• Circumvent, disable, or otherwise interfere with security-related features of the Service.

7. Subscriptions, billing, and taxes

7.1 Plans. Access to the Service requires a paid Subscription, available on monthly or annual terms as set out on the pricing page at dootit.com/pricing.

7.2 Free trial. The annual Subscription includes a fourteen (14) day free trial. You will not be charged during the trial period and may cancel at any time before the trial ends without charge.

7.3 Auto-renewal. Monthly and annual Subscriptions renew automatically at the end of each billing period unless you cancel at least twenty-four (24) hours before the renewal date. For iOS purchases, cancellation is managed through Settings → Manage subscription on your Apple ID. For web purchases, cancellation is managed through the account portal accessible from the Service.

7.4 Merchant of Record. The party processing your Subscription payment depends on the platform you purchase through:

(a) For Subscriptions purchased through dootit.com or app.dootit.com (web), sales are processed by Paddle.com Market Limited (“Paddle”) acting as the Merchant of Record. Paddle is responsible for collecting payment, determining and remitting applicable taxes (including, where applicable, EU VAT, UK VAT, US sales tax, and Indian GST), and issuing invoices. Your purchase is also subject to Paddle’s Buyer Terms.

(b) For Subscriptions purchased through the Apple App Store (iOS), sales are processed by Apple Inc. acting as the Merchant of Record. Apple is responsible for collecting payment, determining and remitting applicable taxes, and issuing receipts. Your purchase is subject to the Apple Media Services Terms and Conditions. We receive only the subscription state (active / lapsed / renewed) from Apple via our subscription-management provider (RevenueCat); we do not receive your payment instrument or billing details.

7.5 Pricing and currency. Prices are listed on the pricing page. Paddle may display prices in your local currency at checkout based on your billing country. Applicable taxes are added at checkout and shown before you confirm the purchase.

7.6 Payment instruments. You authorise Paddle to charge your nominated payment instrument for each billing period. We do not store your card details.

7.7 Refunds and cancellation. Refund and cancellation rules are set out in our Refund Policy.

7.8 Failed payments. If a payment fails, we may suspend or downgrade your Account until the outstanding amount is paid. We will notify you before any such action.

7.9 Price changes. We may revise our pricing from time to time. Price changes do not apply to the current billing period of an existing Subscription and will be communicated to active subscribers at least thirty (30) days before they take effect.

8. Your Content

8.1 Ownership. You retain all rights, title, and interest in and to your Content. We do not claim ownership of your Content.

8.2 License to us. You grant us a worldwide, non-exclusive, royalty-free, sub-licensable (solely to our sub-processors as described in our Privacy Policy) license to host, store, transmit, display, modify (only insofar as necessary for technical provision), and process your Content for the limited purpose of providing and operating the Service. This license terminates when you delete your Content or your Account, save to the extent that retention is required by law (for example, in invoices required to be retained for tax purposes).

8.3 Your responsibilities. You are solely responsible for your Content. You represent and warrant that you have all necessary rights to submit your Content to the Service and that the Content does not infringe any third-party right or violate any applicable law.

8.4 Brain Dump and AI processing. When you use Brain Dump, your input is sent to our AI provider for the limited purpose of extracting structured tasks. Outputs returned to you may contain errors, omissions, or hallucinations; you are responsible for reviewing and accepting them before they are saved as tasks. We do not warrant the accuracy of any AI-generated output.

8.5 Export and deletion. You may delete individual tasks and lists at any time within the Service. You may delete your Account at Settings → Delete account. To request a copy of your personal data in machine-readable form, email aditya@humandspark.com; we will respond within thirty (30) days.

9. Our intellectual property

The Service, including all software, designs, text, graphics, logos, and trade marks (including the “doot” name and word mark), is owned by us or our licensors and is protected by intellectual-property and other laws. Except for the limited license granted in Section 5, these Terms do not grant you any right to use our intellectual property.

10. Feedback

If you provide us with suggestions, comments, or other feedback regarding the Service (“Feedback”), you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate the Feedback into the Service without obligation or compensation to you. Feedback is provided on a non-confidential basis.

11. Third-party services

The Service may interoperate with or link to third-party services. We are not responsible for any third-party service, and your use of any third-party service is at your own risk and subject to that service’s terms and privacy policy.

12. Service availability and modifications

12.1 We endeavour to make the Service available 24 hours a day, but we do not warrant uninterrupted or error-free operation. The Service may be unavailable from time to time due to maintenance, upgrades, or events outside our control.

12.2 We may modify, suspend, or discontinue any feature of the Service at any time. Where we discontinue a paid feature in a manner that materially diminishes the value of an existing Subscription, you may terminate that Subscription and receive a pro-rated refund for the unused portion.

13. Suspension and termination

13.1 Termination by you. You may stop using the Service and delete your Account at any time.

13.2 Termination by us. We may suspend or terminate your access to the Service, with or without notice, if (i) you breach these Terms, (ii) we are required to do so by law or by a competent authority, (iii) your conduct creates legal exposure or harm to us or other users, or (iv) you fail to pay amounts due. Where reasonable, we will provide notice and an opportunity to cure before termination.

13.3 Effect of termination. On termination, your right to use the Service ends. Sections that by their nature should survive (including Sections 8.3, 9, 10, 14, 15, 16, 17, and 19) survive termination.

13.4 Refunds on termination. If we terminate your Account for breach of these Terms, no refund is owed. Otherwise, refunds are governed by the Refund Policy.

14. Disclaimer of warranties

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THAT AI-GENERATED OUTPUTS WILL BE ACCURATE, COMPLETE, OR FIT FOR ANY PARTICULAR PURPOSE.

THE SERVICE IS NOT INTENDED FOR USE IN HIGH-RISK ENVIRONMENTS REQUIRING FAIL-SAFE PERFORMANCE, INCLUDING THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION, COMMUNICATION SYSTEMS, AIR-TRAFFIC CONTROL, OR LIFE-SUPPORT MACHINES.

Nothing in these Terms excludes or limits our liability for matters that cannot lawfully be excluded or limited, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or other liabilities that under applicable law cannot be excluded. Where you are a consumer in the EEA, the United Kingdom, or India, you may have rights that these Terms do not affect.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU HAVE PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED UNITED STATES DOLLARS (US$100).

The foregoing limitations do not apply where prohibited by applicable law. If you are a consumer, your statutory rights under applicable consumer-protection law are not affected by this Section.

16. Indemnification

You agree to defend, indemnify, and hold harmless doot, our affiliates, and our officers, directors, employees, contractors, and agents, from and against any third-party claim, demand, loss, liability, damage, cost, or expense (including reasonable legal fees) arising out of or in connection with (i) your breach of these Terms, (ii) your Content, (iii) your misuse of the Service, or (iv) your violation of any law or third-party right. We will provide prompt notice of any such claim and may participate in the defence at our own expense.

17. Governing law and jurisdiction

These Terms are governed by the laws of India, without regard to its conflict-of-laws principles. The courts of Bengaluru, Karnataka have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service, save that we may bring proceedings to enforce our intellectual-property rights in any court of competent jurisdiction.

If you are a consumer ordinarily resident in the European Economic Area, the United Kingdom, or another jurisdiction whose mandatory consumer-protection laws apply notwithstanding the foregoing, nothing in this Section deprives you of the protection of those laws or of the right to bring proceedings in your country of residence to the extent required by applicable law. Consumers in the European Union may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

18. Force majeure

Neither party will be liable for any failure or delay in performance under these Terms (other than for the payment of money) caused by events beyond its reasonable control, including acts of God, war, terrorism, riots, embargoes, government action, fire, flood, earthquake, pandemic, labour strikes, or failure of telecommunications or third-party infrastructure. The affected party will use reasonable efforts to resume performance as soon as practicable.

19. General

19.1 Entire agreement. These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.

19.2 Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force, and the invalid provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

19.3 Waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

19.4 Assignment. You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets, on notice to you.

19.5 Notices. We will give notices to you by email to the address associated with your Account, or by posting on the Service. You will give notices to us by email at aditya@humandspark.com.

19.6 No agency. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between the parties.

19.7 Headings. Section headings are for convenience only and do not affect interpretation.

20. Changes to these Terms

We may update these Terms from time to time. The version in force is identified by the effective date at the top. Where amendments are material, we will notify you by email at least thirty (30) days before they take effect, and your continued use of the Service after that date constitutes acceptance. If you do not agree to the new Terms, you must stop using the Service before they take effect.

21. Apple-specific terms

To the extent you access the Service through the Apple App Store on an iOS device, the following additional terms apply. These terms are required by Apple Inc. (“Apple”) for applications distributed through the App Store and supplement the rest of these Terms.

21.1 Parties. These Terms are concluded between you and us only, not with Apple. We, not Apple, are solely responsible for the Service and the content of the Service.

21.2 Scope of license. Your licence to use the Service through the App Store is limited to a non-transferable licence to use the Service on any Apple-branded products that you own or control, and as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions.

21.3 Maintenance and support. We are solely responsible for providing any maintenance and support services with respect to the Service, as specified in these Terms or as required by applicable law. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the Service.

21.4 Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Service (if any) to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Service, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be our sole responsibility.

21.5 Product claims. We, not Apple, are responsible for addressing any claims you or any third party may have relating to the Service or your possession and/or use of the Service, including but not limited to: (i) product liability claims; (ii) any claim that the Service fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with the use of the HealthKit and HomeKit frameworks (if applicable).

21.6 Intellectual property rights. In the event of any third-party claim that the Service or your possession and use of the Service infringes that third party’s intellectual property rights, we, not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of any such intellectual property infringement claim.

21.7 Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

21.8 Third-party terms. You must comply with applicable third-party terms of agreement when using the Service (for example, your wireless data service agreement).

21.9 Third-party beneficiary. You acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

21.10 Internet services and third-party materials. The Service may enable access to third-party services and content. For example, the Brain Dump feature relies on third-party AI sub-processors (Anthropic PBC and Deepgram Inc.) as described in Section 11 and Section 6 of our Privacy Policy. You acknowledge that you use the Service at your sole risk. Neither we nor Apple are responsible for examining or evaluating the content or accuracy of any third-party services, materials, or websites, and neither we nor Apple shall be liable for any such third-party services or materials. You must comply with the terms of any third-party service you access through the Service.

22. Contact

For questions about these Terms, contact us at aditya@humandspark.com. For privacy-related queries, contact aditya@humandspark.com.